TQM Yellow Belt Certification Practice Exam

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Which of the following is NOT an objective of the Analyze phase?

To identify the root cause of defects

To implement the best solution for the process

The Analyze phase in a Total Quality Management (TQM) or Six Sigma framework focuses primarily on understanding and assessing the current process to identify issues and their underlying causes. During this phase, teams aim to collect and analyze data to pinpoint the root causes of defects and improve process performance.

Identifying the root cause of defects is essential to ensure that solutions address the underlying issues rather than just the symptoms. Evaluating process performance allows teams to gauge current effectiveness and uncover areas for improvement. Additionally, during this phase, potential solutions are refined based on the analysis of root causes and process evaluations, setting the stage for the next phase.

Implementing the best solution, however, falls under the Improve phase, where solutions are put into action based on the insights gained during the Analyze phase. Therefore, this option does not align with the objectives of the Analyze phase and is correctly identified as the one that does not belong.

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To evaluate process performance

To refine potential solutions

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