How can TQM be integrated with technology?

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Integrating Total Quality Management (TQM) with technology primarily revolves around enhancing quality management processes through the application of data analytics and software tools. This approach allows organizations to collect, analyze, and leverage data effectively to identify areas for improvement and ensure higher quality standards are met.

By utilizing data analytics, organizations can gain insights into their processes, customer satisfaction, and product quality. Software tools can facilitate real-time monitoring, streamline workflows, and foster collaboration among team members, all of which are essential components of a successful TQM strategy. The integration of technology in this manner supports continuous quality improvement, as data-driven decisions lead to better outcomes and operational efficiencies.

When considering the other options, eliminating manual processes entirely may overlook the value of human insight and judgement, which are crucial elements in quality management. Relying solely on automated systems can lead to a lack of personal engagement and could reduce the overall effectiveness of TQM practices. Focusing only on hardware improvements may also neglect software and procedural innovations that are vital for a holistic approach to quality improvement. Thus, the most effective integration of TQM with technology is through the use of data analytics and software tools that enhance all facets of the quality management processes.

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