What does a fish-bone diagram help to identify?

A fish-bone diagram, also known as an Ishikawa or cause-and-effect diagram, is a tool used primarily in quality management to identify the root causes of a problem. It visually maps out various potential causes and groups them into categories, allowing teams to systematically explore and analyze the different factors that contribute to an issue.

This diagram helps facilitate discussions among team members as they brainstorm different causes related to a specific problem. By structuring the information in a clear and organized manner, it's easier to pinpoint the underlying issues that may be leading to undesirable outcomes. This focus on root causes is crucial for implementing effective solutions that address the core of the problem rather than just treating symptoms.

In contrast, financial impacts, potential solutions, and market trends do not constitute the primary purpose of a fish-bone diagram. While understanding financial impacts and market trends is important in broader business contexts, these aspects are not the direct focus when utilizing a fish-bone diagram. Additionally, while the diagram can lead to identifying potential solutions, it is primarily aimed at uncovering the root causes that should be addressed to develop those solutions effectively.