What is a key outcome of effective TQM practices?

The key outcome of effective Total Quality Management (TQM) practices is enhanced organizational performance and increased competitiveness. TQM emphasizes continuous improvement in all aspects of an organization, including processes, products, and employee engagement. By fostering a culture of quality, organizations can optimize their operations, reduce defects, and produce higher-quality products and services.

This dedication to quality and improvement leads to increased customer satisfaction and loyalty, giving the organization a competitive edge in the marketplace. As a result, organizations that successfully implement TQM are often able to achieve better performance metrics, such as improved financial results, operational efficiency, and market share.

The other outcomes presented, such as increased operational costs, reduction in product and service quality, and higher employee turnover, are generally counterproductive to the principles of TQM. Effective TQM aims to improve efficiency and effectiveness, leading to cost savings rather than increased costs, and it seeks to enhance employee morale and retention by involving employees in the improvement process.