Which of the following components is NOT part of the SIPOC framework?

The SIPOC framework is a tool used in process mapping to provide a high-level overview of a process in terms of its essential elements. The components of this framework include Suppliers, Inputs, Processes, Outputs, and Customers. Each of these elements plays a crucial role in understanding and improving processes.

In this context, "Insights" is not one of the components of the SIPOC framework. While insights can be obtained after analyzing the inputs and outputs, they do not form a foundational part of the SIPOC model itself. The primary focus of SIPOC is on identifying the key aspects of a process rather than providing insights or analysis.

Understanding the correct components of SIPOC is vital for effectively using this framework in Total Quality Management (TQM) practices, as it allows teams to systematically analyze processes and identify areas for improvement. This clarity helps organizations ensure that they address the right elements when evaluating or developing a process.