Which of the following is a benefit of implementing TQM?

Implementing Total Quality Management (TQM) focuses on continuous improvement, customer satisfaction, and enhancing processes across an organization. One of the primary benefits of TQM is enhanced collaboration among departments. This approach encourages a culture of teamwork where different areas of the organization work together towards common goals. By breaking down silos and facilitating open communication, departments can share insights, resources, and strategies that lead to improved quality and efficiency.

This collaboration helps in identifying problems more effectively and coordinating solutions, ultimately leading to a more unified and effective organization. Strong interdepartmental cooperation contributes to building a supportive work environment, fostering innovation, and improving overall performance, all key tenets of TQM philosophy.

In contrast, increased organizational hierarchies tend to create barriers rather than facilitate teamwork, while shorter project timelines might be a byproduct of effective TQM practices but are not a direct benefit in itself. Similarly, higher employee turnover rates would be contrary to the goals of TQM, which aims to enhance employee engagement and satisfaction.